Senior Network Engineer

Responsibilities Provide technical support services remotely or onsite as per service level agreement including Breakfix. Emergency support. Software upgrades. 24 x 7 rotational on-call standby duty. Trouble tickets follow up till a satisfactory solution is concluded. To liaise with appropriate cross-team members and vendors when required. Derive processes and SOPs for implementation such as Method of Procedures (MOP). Develop test cases and conduct hardware & software regression tests on new s…