Production Support Engineer - L3

Responsibilities • Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. • Prioritize defects and plan for production release based on defect criticality or align with the quarterly release • Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments. • Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments. • Follow…