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Guest Experience Executive
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About the role
Job Description The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay. Primary Responsibilities Manages the guest journey from pre-arrival to post-departure Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout t…
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