KG
Customer Service Executive
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About the role
About the job Key Responsibilities Customer Interaction Respond to customer/member inquiries via phone, email, and online chat professionally and promptly, as per department SOPs Provide accurate information on services, and reservation processes Assist members with reservations, modifications, and cancellations, ensuring a smooth experience Reservations Management Process and confirm reservations according to company policies Handle special requests and ensure booking accuracy Issue Resolution…
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