Technical Associate (Customer Service)

Roles & Responsibilities Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site. Conduct pre-installation assistance to customer as well as post installation visit and check up. Provide field service support and troubleshooting to the machines for local & overseas customers Responds to customer complaints and Perform scheduled and un-scheduled service support. Diligent attention to details and ability in analyzing the critical issues (Electr…