TE
Team Lead-Customer Experience (Post Ssles)
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About the role
Role Summary Seasoned and customer-centric leader responsible for post-sales engagement from booking to handover. Acts as SPOC for customers while leading a team to deliver superior experience. Drives customer satisfaction, escalations, and cross-functional coordination. Key Areas of Accountability Own end-to-end customer journey from post-sales to handover. Primary SPOC for all customer…
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