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Senior Customer Analytics and Insight Manager

eFinancialCareers · UK · London · Posted May 15
onsite full-time senior
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About the role

My leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500 s seat contact centre to improve customer experience, automation, operational efficient, insight…
Ready to apply? View the full role on reed.