ABOUT: Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.
WHO WE ARE AND WHAT WE DO:
Headquartered in Orlando, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes.
Position Overview
We are seeking a highly organized, detail-oriented, and proactive Operations Coordinator to support our Home-Based Cardiac Rehabilitation Service. In this role, you will serve as a critical backbone for our day-to-day operations—managing essential patient data, coordinating with external practices and third-party vendors, and ensuring our administrative and billing workflows run smoothly.
Reporting directly to the Manager of Home-Based Cardiac Rehab Service, you will play a vital role in maintaining the high quality of our program and ensuring our partner physicians and practices have the data they need.
Key Responsibilities

Referral Management & EHR Navigation: Proactively track down and pull missing clinical documentation required for patient referrals across multiple EHR systems (NextGen, eClinicalWorks, and AthenaOne) to ensure seamless patient onboarding.
Data & KPI Reporting: Compile, analyze, and distribute routine Key Performance Indicators (KPIs) to participating medical practices, ensuring transparency and program alignment.
Vendor Data Oversight: Review, verify, and monitor program data provided by our third-party digital health/service vendor to ensure accuracy and quality control.
Financial & Invoice Administration: Prepare and manage monthly invoices, tracking program expenditures and utilization accurately.
Physician Compliance & Documentation: Assemble, organize, and distribute monthly DocuSign packets for collaborating physicians to review, sign off on, and track.

Qualifications & Skills

EHR Expertise (Required): Hands-on experience navigating and retrieving patient records from NextGen, eClinicalWorks (eCW), and AthenaOne.
Experience: 2–4 years of administrative, operational, or coordinator experience within a healthcare, clinical, or medical practice setting.
Technical Proficiency: Strong familiarity with electronic document management tools (specifically DocuSign) and data/spreadsheet tools (Excel, Google Sheets).
Attention to Detail: Exceptional organizational skills with a proven ability to catch missing data points, navigate diverse clinic software, and manage financial documentation (invoices).
Communication: Excellent written and verbal communication skills for professional outreach to external practices and physicians.

Our Benefits Package
We take care of our team. Here is what we offer:

Health Insurance: Comprehensive medical coverage for you and your family.
Dental & Vision: Full plans to keep you healthy.
Life Insurance: Free basic life insurance, plus options to buy more.
Disability Insurance: Both short-term (STD) and long-term (LTD) coverage.
Voluntary Plans: Extra options like Legal, Identity Theft, Long Term Care.
401(k) Retirement: Save for your future with our company plan.

THIS IS A REMOTE WORK FROM HOMPE POSITION

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Program Specialist

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