Program Director, OpenPHC India Initiative

The Problem India has invested significantly in primary healthcare with over a million frontline workers, thousands of primary health centres, and decades of national programmes. Yet health outcomes remain poor. 60–70% of high-risk patients identified at the community level never complete their follow-up care. A single frontline health worker is responsible for 37 distinct health activities, from maternal care to tuberculosis to chronic disease screening with no decision support and management …