PC Technician - Mississauga

Job Description Resolve the daily technical issues reported by end users in the company Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals Provide training …