Patient Service Associate, Specialist Outpatient Clinics

1. Job Purpose • To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customer/patients. • With the key aim to provide excellence patient care and satisfaction. 2. Duties and Responsibilities 2.1 Primary Duties and Responsibilitie s • Incredible care for patients: o Practice NUH Service Acts – “G.O.O.D” to enquiries from patients and/or NOK. o Ensure compliance to SOC Operations Standards. o Handle patient feedback and ensure t…