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IT Service Delivery Manager
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About the role
Salary: £65,000 - 75,000 per year Requirements: Proven experience managing IT Service Desk / Helpdesk functions Strong understanding of ITIL frameworks (Incident, Problem, Change Management) Experience working in DevOps-led environments Excellent analytical skills with the ability to interpret service data Strong stakeholder management and communication abilities Experience managing vendors and cross-functional teams Experience with ERP and/or CRM platforms (desirable) Project management experi…
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