[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f6TU0v3weYDZ9WNpeagHy798ju1YJHvaXuDdrwzR1wE4":3,"$ff5cnYB7u_kouS1uywBf-uyjxlTE9w1OUnjQxeOq4d3I":25},{"id":4,"slug":5,"title":6,"company":7,"company_logo_url":8,"category":9,"subcategory":8,"job_type":10,"experience_level":8,"remote_type":11,"country":12,"city":8,"language":13,"salary_min":8,"salary_max":8,"salary_currency":14,"salary_type":8,"skills":15,"benefits":8,"description_short":17,"source_url":18,"apply_url":18,"source_site":19,"is_active":20,"is_featured":21,"views_count":22,"click_count":22,"posted_at":23,"collected_at":24,"expires_at":8,"visa_sponsorship":21,"company_size":8},36989,"customer-operations-manager-every-0b274ff8da26","Customer Operations Manager","Every.",null,"Operations","full-time","onsite","Berlin","en","EUR",[16],"Business Operations","\u003Cp>\u003Cstrong>The role\u003C\u002Fstrong>\u003Cbr>\nOwn the operational backbone of our customer experience. You keep the support operation running smoothly, manage our BPO partner, and build the self-service infrastructure that lets customers help themselves — and lets our team focus on what actually needs a human.\u003Cbr>\nA senior, hands-on role with real ownership and direct access to the team lead.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>What you'll own\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BPO management:\u003C\u002Fstrong> day-to-day relationship, performance tracking, briefings, and making sure they have everything they need to handle first-line support well.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>2nd line support:\u003C\u002Fstrong> complex or sensitive customer emails that escalate beyond the BPO land with you. You own them and you sort them.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Self-service & AI:\u003C\u002Fstrong> setting up AI chatbots, exploring Freshdesk's automation and AI capabilities, and building a Help Center that actually deflects contacts. We're at the start of this — there's real space to shape it.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customer communication flows:\u003C\u002Fstrong> automated messages around delays, deliveries, and proactive outreach. You spot where we're going silent and fix it.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customer insights:\u003C\u002Fstrong> CSAT data, ticket trends, bug flagging. You turn what you find into clear recommendations for Product, Ops, and the wider team.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Internal content:\u003C\u002Fstrong> SOPs, macros, and the knowledge base — accurate, consistent, and aligned with how the team actually works.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Strategic input:\u003C\u002Fstrong> supporting decisions across the team, including how we handle compensation and loyalty.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>About every\u003C\u002Fstrong>\u003Cbr>\nevery is on a mission to make plant-based eating stupidly easy and genuinely delicious. We're a fast-growing frozen vegan food brand shipping directly to customers across Europe — and our Customer Care & Success team is at the heart of the experience we deliver.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>You're a fit if\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>3–5+ years in customer care, customer success, or support operations — ideally at an e-commerce or consumer brand.\u003C\u002Fli>\n\u003Cli>You've managed a BPO or outsourced support partner before and know what good looks like.\u003C\u002Fli>\n\u003Cli>Hands-on with Freshdesk or a comparable helpdesk — automations, workflows, self-service flows.\u003C\u002Fli>\n\u003Cli>You've worked with AI chatbots or explored AI-driven support solutions. Or you're genuinely hungry to.\u003C\u002Fli>\n\u003Cli>You read CSAT reports, spot patterns, and know what to do next.\u003C\u002Fli>\n\u003Cli>You work well across teams — Ops, Product, and everyone in between.\u003C\u002Fli>\n\u003Cli>You don't wait for someone else to build what's needed. You figure it out.\u003C\u002Fli>\n\u003Cli>Background in food, consumer brands, or subscription e-commerce is a bonus.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>What we offer\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Real ownership from day one — the operation, the tools, the strategy.\u003C\u002Fli>\n\u003Cli>A hybrid setup with flexibility on how and where you do your best work.\u003C\u002Fli>\n\u003Cli>A high-energy team that moves fast and genuinely cares about the product.\u003C\u002Fli>\n\u003Cli>A lot of very good food.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>How to apply\u003C\u002Fstrong>\u003Cbr>\nSend us your CV and a short note covering:\u003Cbr>\n\u003Cstrong>1. An operational problem you solved\u003C\u002Fstrong> that others had given up on — what was broken, what you did, what changed.\u003Cbr>\n2. Your experience with self-service or automation — what you built, what it deflected, what you'd do differently.\u003Cbr>\n\u003Cstrong>3. Why this role, why now, why every.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Earliest start date and salary expectations welcome.\u003C\u002Fp>\n\u003Cp>every is proud to be an equal opportunity employer. We're actively building a team that reflects the people we feed.\u003C\u002Fp>\n\u003Cp>Find more \u003Ca href=\"https:\u002F\u002Fwww.arbeitnow.com\u002Fenglish-speaking-jobs\">English Speaking Jobs in Germany\u003C\u002Fa> on Arbeitnow\u003C\u002Fp>","https:\u002F\u002Fwww.arbeitnow.com\u002Fjobs\u002Fcompanies\u002Fevery\u002Fcustomer-operations-manager-berlin-243836","arbeitnow",true,false,0,"2026-05-19T08:01:11+00:00","2026-05-19T11:03:25.413095+00:00",{"jobs":26,"total":85,"facets":86},[27,41,62,76],{"id":28,"slug":29,"title":30,"company":31,"company_logo_url":8,"category":9,"subcategory":32,"job_type":10,"experience_level":8,"remote_type":11,"country":33,"city":34,"language":13,"salary_min":8,"salary_max":8,"salary_currency":14,"salary_type":35,"skills":8,"benefits":8,"description_short":36,"source_url":37,"apply_url":37,"source_site":38,"is_active":20,"is_featured":21,"views_count":22,"click_count":22,"posted_at":39,"collected_at":40,"expires_at":8,"visa_sponsorship":21,"company_size":8},55091,"technische-r-property-manager-in-m-w-d-ab-sofort-strabag-pro-81275e8984c4","Technische:r Property Manager:in (m\u002Fw\u002Fd) ab sofort","STRABAG Property and Facility Services GmbH","Immobilienstellen","Germany","München, München (Kreis)","yearly","Bei STRABAG bauen rund 86.000 Menschen an mehr als 2.400 Standorten weltweit am Fortschritt. Einzigartigkeit und individuelle Stärken kennzeichnen dabei nicht nur unsere Projekte, sondern auch jede:n Einzelne:n von uns. Ob im Hoch- und Ingenieurbau, Straßen- und Tiefbau, Brücken- und Tunnelbau, in der Baustoffproduktion, Projektentwicklung oder im Gebäudemanagement – wir denken Bauen weiter, um der innovativste und nachhaltigste Bautechnologiekonzern Europas zu werden. Chancengleichheit, Vielfa…","https:\u002F\u002Fwww.adzuna.de\u002Fland\u002Fad\u002F5738660945?se=wkkMTZdW8RGmXsuRD8pltQ&utm_medium=api&utm_source=ac2be355&v=EFDB1B82893DF46DA0C994135F4C291FD8D9FA38","adzuna","2026-05-23T11:51:26+00:00","2026-05-23T11:06:50.593528+00:00",{"id":42,"slug":43,"title":44,"company":45,"company_logo_url":46,"category":9,"subcategory":8,"job_type":10,"experience_level":47,"remote_type":48,"country":49,"city":8,"language":13,"salary_min":8,"salary_max":8,"salary_currency":50,"salary_type":35,"skills":51,"benefits":8,"description_short":57,"source_url":58,"apply_url":58,"source_site":59,"is_active":20,"is_featured":21,"views_count":22,"click_count":22,"posted_at":60,"collected_at":61,"expires_at":8,"visa_sponsorship":21,"company_size":8},54406,"improvement-optimization-advisor-intermediate-geisinger-75a657075acc","Improvement Optimization Advisor Intermediate","Geisinger","https:\u002F\u002Fcdn-images.himalayas.app\u002F5y592na8rhjnn6al0nptlw6ug2yl","mid","remote","Australia, Canada, France, Germany, India, United Kingdom, United States","USD",[52,53,54,55,56],"Healthcare-Quality-Improvement","Process-Improvement","Lean-Six-Sigma","Healthcare-Operations","Project-Management","\u003Ch3>Location:\u003C\u002Fh3>Work from home (Pennsylvania)\u003Ch3>Shift:\u003C\u002Fh3>Days (United States of America)\u003Ch3>Scheduled Weekly Hours:\u003C\u002Fh3>40\u003Ch3>Worker Type:\u003C\u002Fh3>Regular\u003Ch3>Exemption Status:\u003C\u002Fh3>Yes\u003Ch3>Job Summary:\u003C\u002Fh3>Facilitates multidisciplinary improvement teams, gathers data, performs research, completes analytics and compiles best practice information while providing project management for operational and clinical staff to achieve transformational strategic and tactical project results. Focused efforts within a single system platform, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable value.\u003Ch3>Job Duties:\u003C\u002Fh3>\u003Cul>\u003Cli>Manages work to meet project milestones through application of project management discipline, consistent follow through, relationship management and creative organizational problem solving.\u003C\u002Fli>\u003Cli>Consistently achieves project outcomes at target goals and reaches stretch goals frequently through consistent follow-through, creative problem solving, removing barriers and tenacious focus on results.\u003C\u002Fli>\u003Cli>Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that: draw data electronically from clinical and administrative records; are presented in easy to understand graphic format and have sufficient detail to identify specific sources of actionable opportunity.\u003C\u002Fli>\u003Cli>Identifies and analyzes performance opportunities in operational, clinical, sales, human resources, marketing, information technology and financial processes through the use of administrative and clinical systems.\u003C\u002Fli>\u003Cli>Identifies best practices and evaluates performance against evidence and research.\u003C\u002Fli>\u003Cli>Streamlines clinical and operational workflows to support improved outcomes and efficiency.\u003C\u002Fli>\u003Cli>Assesses the local stakeholder environment and works with project sponsors and leaders to build the support and will to address improvement opportunities among line staff, providers and leaders.\u003C\u002Fli>\u003Cli>Manages relationships to achieve transformational change with staff, providers and leaders.\u003C\u002Fli>\u003Cli>Uses analytic, experiential and subjective assessment skills to identify substantial performance improvement opportunities.\u003C\u002Fli>\u003Cli>Documents work products and methodologies to enable analysis and knowledge transfer.\u003C\u002Fli>\u003Cli>Design and develops project specific education plans and content.\u003C\u002Fli>\u003Cli>Conducts training sessions for staff, providers and leaders.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.\u003C\u002Fp>\u003Ch3>Position Details:\u003C\u002Fh3>\u003Ch3>Education:\u003C\u002Fh3>Bachelor's Degree-Healthcare Related Degree (Required), Master's Degree-Healthcare Related Degree (Preferred)\u003Ch3>Experience:\u003C\u002Fh3>Minimum of 3 years-Related work experience (Required)\u003Ch3>Certification(s) and License(s):\u003C\u002Fh3>Six Sigma Certified - American Society for Quality (ASQ)\u003Ch3>Skills:\u003C\u002Fh3>Builds Relationships, Critical Thinking, Leads Others, Waterfall Model, Working Independently\u003Cp>\u003Cb>OUR PURPOSE & VALUES: \u003C\u002Fb>Everything we do is about caring for our patients, our members, our students, our \u003Ca href=\"https:\u002F\u002Fhimalayas.app\u002Fcompanies\u002Fgeisinger\">Geisinger\u003C\u002Fa> family and our communities. \u003C\u002Fp>\u003Cul>\u003Cli>\u003Cb>KINDNESS: \u003C\u002Fb>We strive to treat everyone as we would hope to be treated ourselves. \u003C\u002Fli>\u003Cli>\u003Cb>EXCELLENCE: \u003C\u002Fb>We treasure colleagues who humbly strive for excellence. \u003C\u002Fli>\u003Cli>\u003Cb>LEARNING: \u003C\u002Fb>We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. \u003C\u002Fli>\u003Cli>\u003Cb>INNOVATION\u003C\u002Fb>: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.\u003C\u002Fli>\u003Cli>\u003Cb>SAFETY:\u003C\u002Fb> We provide a safe environment for our patients and members and the \u003Ca href=\"https:\u002F\u002Fhimalayas.app\u002Fcompanies\u002Fgeisinger\">Geisinger\u003C\u002Fa> family. \u003C\u002Fli>\u003C\u002Ful>\u003Cp>We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.\u003C\u002Fp>\u003Cp>We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.\u003C\u002Fp>\u003Cp>Originally posted on \u003Ca href=\"https:\u002F\u002Fhimalayas.app\">Himalayas\u003C\u002Fa>\u003C\u002Fp>","https:\u002F\u002Fhimalayas.app\u002Fcompanies\u002Fgeisinger\u002Fjobs\u002Fimprovement-optimization-advisor-intermediate-5452361945","himalayas","2026-05-23T11:04:58.412016+00:00","2026-05-23T11:06:49.275247+00:00",{"id":63,"slug":64,"title":65,"company":66,"company_logo_url":8,"category":9,"subcategory":67,"job_type":68,"experience_level":8,"remote_type":11,"country":69,"city":70,"language":13,"salary_min":71,"salary_max":71,"salary_currency":72,"salary_type":35,"skills":8,"benefits":8,"description_short":73,"source_url":74,"apply_url":74,"source_site":38,"is_active":20,"is_featured":21,"views_count":22,"click_count":22,"posted_at":75,"collected_at":61,"expires_at":8,"visa_sponsorship":21,"company_size":8},54503,"lettings-negotiator-windmill9-ltd-80889e37d83e","Lettings Negotiator","Windmill9 Ltd","Property Jobs","part-time","UK","Thorpe Arnold, Melton Mowbray",30000,"GBP","Lettings Negotiator Location: Melton Mowbray Package: Basic £28,000 Commission Industry: Residential Lettings Contract Type: Full Time \u002F Perm Hours: Monday- Friday- 9.00am - 5.15pm 25 Days Holiday Bank Holidays Experience Essential Driving License Essential Are you a confident Lettings Negotiator who enjoys building relationships, matching people with the right homes, and being part of a respected property team with deep local roots? This is an excellent opportunity to join a long-established…","https:\u002F\u002Fwww.adzuna.co.uk\u002Fjobs\u002Fland\u002Fad\u002F5738647094?se=7OHbPZdW8RGWQvEe2bTbLw&utm_medium=api&utm_source=ac2be355&v=73109FCD493EB27EAB8C0EB925B90E801484C1A9","2026-05-23T10:34:53+00:00",{"id":77,"slug":78,"title":79,"company":66,"company_logo_url":8,"category":9,"subcategory":67,"job_type":68,"experience_level":80,"remote_type":11,"country":69,"city":81,"language":13,"salary_min":82,"salary_max":82,"salary_currency":72,"salary_type":35,"skills":8,"benefits":8,"description_short":83,"source_url":84,"apply_url":84,"source_site":38,"is_active":20,"is_featured":21,"views_count":22,"click_count":22,"posted_at":75,"collected_at":61,"expires_at":8,"visa_sponsorship":21,"company_size":8},54526,"senior-branch-manager-estate-agency-and-lettings-windmill9-l-b71b737d31b5","Senior Branch Manager Estate Agency and Lettings","senior","Bramcote, Nottingham",60000,"Senior Branch Manager Location: Nottingham Package: Basic £40k, OTE £60k Industry: Residential Lettings Contract Type: Full Time \u002F Perm Hours: Monday to Friday, 9:00 am to 5:00 pm \u002F Rota Saturdays 9:00am - 2:00pm Experience Essential Driving License Essential Lead a high-performing Sales and Lettings operation with a forward-thinking independent agency in Nottingham. This is an excellent opportunity for an experienced property professional to take ownership of a busy, established branch and dri…","https:\u002F\u002Fwww.adzuna.co.uk\u002Fjobs\u002Fland\u002Fad\u002F5738647098?se=MKlNPpdW8RGmXsuRD8pltQ&utm_medium=api&utm_source=ac2be355&v=9F4675048CDE943066A0E4F87CB98EC6074F3BAE",1628,{"category":87,"mode":109,"experience":113,"type":118},{"Engineering":88,"Sales":89,"Design":90,"DevOps":91,"Product":92,"Operations":85,"Customer Support":93,"HR":94,"Education":95,"Marketing":96,"Writing":97,"Finance":98,"Healthcare":99,"Other":100,"Data":101,"Legal":102,"Hospitality":103,"Construction":104,"Retail":105,"Logistics":106,"Government":107,"Manufacturing":108},5535,1404,466,131,284,437,650,1430,910,26,1505,3704,9154,157,536,1786,1273,815,2068,398,382,{"onsite":110,"remote":111,"hybrid":112},1556,52,20,{"senior":114,"mid":115,"lead":116,"entry":117},86,18,58,28,{"full-time":119,"part-time":120,"contract":121,"internship":122},1544,77,6,1]